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Price List

Standard
6,000 RSD
Repair in 1-3 hours
90-day warranty
No data loss

Data Transfer from a Non-Functional iPhone

When your iPhone stops working due to a motherboard failure, water damage, or a complete system failure, the most important question that arises is: "What will happen to my data?" At Viper Mobile, we understand how important your photos, contacts, messages, and documents are to you. Our specialized data transfer service for non-functional iPhone devices allows you to save everything that matters to you, even when the phone shows no signs of life.

How Does the Transfer from a Non-Functional Device Work?

The process begins with a thorough diagnostic of your iPhone. Our technicians first identify the nature of the failure — whether the issue lies with the power supply, motherboard, memory chip, or another critical component. Depending on the type of damage, we use different methods to access the device's memory. For iPhone models with a Secure Enclave module (iPhone 5s and newer), the process requires special attention due to Apple's encryption protocols.

Types of Failures and Recovery Options

The most common reasons clients seek this service include:

  • Phone won't turn on — usually due to a power supply or motherboard failure
  • Bootloop issues — when the phone constantly restarts
  • Water damage — corrosion can prevent normal operation
  • Physical damage — after a hard drop or pressure
  • Software failure — after a failed update or jailbreak attempt

For each of these issues, we have specific procedures that maximize the chances of successful data recovery. With newer models featuring OLED screens and a Face ID system, the process is more complex due to the integrated security architecture.

What Can We Save?

Our data transfer service covers:

  • Photos and videos from the Camera Roll
  • Contacts, calendars, and reminders
  • WhatsApp, Viber, and other messaging apps
  • Notes, documents, and PDF files
  • Call history and SMS messages
  • App data (depending on the type of application)

The price of the standard data transfer service from a non-functional device is 5000 dinara, which includes diagnostics, the recovery attempt, and transfer to a new device or external media.

Warranty and Data Security

Viper Mobile guarantees complete discretion and security for your data. All processes take place in our service center, without sending devices to third parties. After a successful transfer, your data is deleted from our systems. The service comes with a fiscal receipt and a 90-day warranty on the work performed.

Call us at 065/362-61-31 to schedule an appointment or visit our service center at Bulevar Arsenija Čarnojevića 91, apartment 3, New Belgrade. We work on weekdays from 10 AM to 6 PM, and Saturdays from 10 AM to 3 PM. Don't let a phone failure mean the loss of priceless memories.

Frequently Asked Questions About Data Transfer

Can I transfer data from iPhone to Samsung (or vice versa)?

Yes. We transfer between all brands and platforms — iPhone, Samsung, Xiaomi, Huawei, and others. We transfer contacts, photos, and videos. Messages and call history depend on the device combination.

How long does data transfer take?

From 1 hour to several hours, depending on the amount of data (primarily photos and videos). Most transfers are completed the same day.

Can you extract data from a phone with a broken screen?

Yes, for iPhone and Samsung devices. The condition is that only the screen is damaged — if the motherboard is dead, extraction is not possible. Bring the phone in for a free assessment.

Will you install apps and log me into my accounts?

No. App installation and logging into email, social media, banking apps, and other accounts is done by the client. We transfer data — contacts, photos, videos, and in some cases messages.

Do you access my personal data during transfer?

No. The transfer is performed automatically using official tools. We do not view, copy, or access your personal data.

Courier Service

We send a courier to pick up your phone and return it repaired. Available across Belgrade.

1,500 RSD

Hydrogel Screen Protection

With every repair — hydrogel film at a special price of 1,000 RSD. Protects against scratches and minor impacts.

1,000 RSD

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